When do I have to take off my shoes in Japan? Can I make phone calls on the train? Here's everything you need to know.

Japan is renowned for a culture deeply rooted in mutual respect , discretion, and the pursuit of social harmony, values that are reflected in daily life and interpersonal relationships. For first-time travelers, it's important to know some basic etiquette to avoid gaffes and enjoy an authentic experience.

Many gestures that are normal in Europe may be inappropriate or out of place in Japan. Here's a guide to basic Japanese etiquette.

Take off your shoes

In Japan, it is mandatory to take off your shoes:

  • At the entrance of private homes, ryokans, temples and some restaurants
  • You will often be provided with indoor slippers
  • Different slippers are used in the bathroom, often marked

Silence in public places

  • Don't talk on the phone on trains, buses or subways

  • In restaurants, bars and cafes, people speak in low voices
  • The Japanese appreciate those who maintain a low-key tone.

Queue (always)

  • Whether it's for a train, an elevator, or a kiosk, the queue is sacred.

  • Skipping the queue is a very rude gesture
  • You will often find lines marked on the ground to guide your wait.

Containing emotions in public

  • Kisses, hugs and displays of affection are uncommon
  • Even laughing loudly or gesturing excessively can be frowned upon.
  • The new generations are more open, but it is better to keep a low profile in public

Avoid physical contact

  • No handshakes or pats on the back
  • The most appropriate greeting is a bow, even a light one.
  • Touching someone without permission can create discomfort

Give with care

Giving a gift is greatly appreciated, but how you do it matters:

  • Use both hands to deliver it
  • Best if wrapped carefully and placed in an elegant envelope
  • Gifts are opened in private, not in front of the giver.

Use polite language

Knowing a few basic phrases can completely change the interaction:

  • 「こんにちは」Konnichiwa – Good morning
  • 「おはようございます」Ohayou gozaimasu – Good morning
  • 「ありがとうございます」Arigatou gozaimasu – Thank you very much
  • 「すみません」Sumimasen – Excuse me / Excuse me

    Even just trying is a sign of great respect.

The Power of Bowing

In Japan, a simple bow can say much more than a thousand words. It's a universal gesture of respect , and Japanese people greatly appreciate it from foreigners. There's no need to overdo it: a small bow of the head is more than sufficient.

Frequently Asked Questions

Is it mandatory to remove your shoes in restaurants?

Only in some, especially the traditional ones. If you see a raised platform at the entrance, remove your shoes.

Can I shake hands?

Yes, but only if the other person suggests it . Otherwise, a bow is always preferred.

Can I talk on the phone on the train?

No. It's considered rude. If you absolutely must respond, do so in a low voice and for a few seconds.

What happens if I make a gaffe?

No problem: the Japanese are patient and kind. Showing respect and a willingness to adapt is greatly appreciated.

Learn all about shopping and souvenirs in Japan.