What is an eSIM

The eSIM for travelling connected, without a physical SIM

An eSIM (embedded SIM) is a digital SIM built directly into your smartphone. There's no card to insert: you install it in a few taps from the email you receive and get online right away. It's the ideal solution for anyone who wants speed, convenience and zero stress while travelling.

  • Instant activation
  • No physical SIM
  • Support in Italian

The eSIM works in the destination it was purchased for.

Viaggiatrice che usa lo smartphone in una strada europea con l'eSIM
4G / 5G
on the best-performing networks
Zero roaming
zero stress
Giovane viaggiatore con zaino che scatta un selfie con lo smartphone in una città storica

A digital SIM, already in your phone

With an eSIM you buy the data plan online, receive everything by email and connect to the local mobile network without swapping cards and without going to a shop.

  • Instant activation

    No waiting and no shipping: you buy and receive everything by email.

  • No physical SIM

    Less waste, more space and less risk of losing it.

  • Works alongside your SIM

    You can keep your carrier line active for calls and SMS: perfect for dual SIM and work.

Ideal for every kind of trip

Perfect for Google Maps, translations, bookings and social media.

Tourists
Due turisti con le valigie davanti a un palazzo, con lo smartphone in mano

Worry-free holidays

You land and you're already online: maps, translations and bookings always at your fingertips.

Business trips
Donna in viaggio di lavoro con trolley e borsa all'ingresso di un edificio

Stay reachable

Keep your line for calls and SMS and use the eSIM for data: no number to change.

Digital nomads
Nomade digitale che lavora al laptop sdraiato su un'amaca in spiaggia

Plans for every need

From plans with a few GB to unlimited ones, to work from wherever you want.

Why choose the Infinite 5G eSIM

Travel connected, relaxed and with no hidden costs.

Fast 5G/4G network

Ultra-fast connection on the best-performing networks in the destination.

Can be activated before departure

You install it at home and connect as soon as you land, unless otherwise stated on the product page.

Flexible plans

Plans of 5 GB, 10 GB, 20 GB or unlimited, with no hidden costs.

Compatible with many phones

Works with most recent devices: iPhone, Samsung, Google Pixel and others.

Support in Italian

Support via WhatsApp, whenever you need it.

Safer

No card to lose or leave at home.

eSIM or Pocket Wifi: which to choose?

It depends on how you travel. Here's the difference in brief.

eSIM

The connection directly on your phone.

  • No extra device to carry
  • Installs on your compatible phone
  • Nothing to return

Pocket Wifi

The portable router to share.

  • A single device for the whole group
  • Works with any Wifi-enabled device
  • Returned on your way home with a prepaid label

How to get it in 4 steps

  1. Choose destination and plan

    Select the country and the GB you need, then complete the purchase online.

  2. Receive the installation email

    It arrives by email with buttons to install the eSIM directly on your phone. If they don't work, you can use the QR code.

  3. Turn on data roaming

    On the eSIM, turn on data roaming and select it for mobile data: the APN, when needed, is shown in the email.

  4. Browse

    Once at your destination you're connected to the local network, with no roaming charges.

Mano che tiene uno smartphone per attivare la eSIM, sopra uno zaino da viaggio
Installation
in just a few minutes

Frequently asked questions

Everything you want to know about the eSIM.

What is an eSIM?

It's a digital SIM built into your smartphone: there's no physical card to insert. You install it from the email you receive and browse with the data of the plan you chose.

Is my phone compatible?

The eSIM works on most recent devices (iPhone, Samsung, Google Pixel and others). Your phone must support eSIM and be unlocked.

Can I install it before leaving?

Usually yes: you can install it at home with a stable Wifi or 4G/5G connection, unless otherwise stated on the product page. Once at your destination, turn on data roaming on the eSIM and select it for data.

Can I make calls with the eSIM?

No, the eSIM is data-only. To make calls you can use apps like WhatsApp, or keep your main line active for calls and SMS.

Can I use the hotspot?

In most cases yes, you can share the connection with other devices. The plan's GB are also consumed by connected devices.

How do I check how many GB I have left?

With the free Infinite 5G app (no registration required) or with the "Check remaining GB" tool on the support page.

If I run out of GB, does the connection stop?

Yes, the data connection stops. Message us on WhatsApp or at info@infinite5g.com and we'll help you keep browsing.

I have a connection problem. What do I do?

You'll find the most common solutions in the eSIM support guide. If that's not enough, write to us: we reply in Italian.

Ready to leave connected?

Buy your eSIM and receive it instantly by email. For any doubt, we're just a message away.